Returns Policy

Returns Policy

At Kaizen Street, we aim to provide a seamless experience for our customers. Here’s everything you need to know about returns and exchanges:

Returns

If you wish to return an item, contact our customer support team within 14 days of receiving your order to receive a return authorization and instructions.

• Return Eligibility:
  • Items must be in original, unused condition with all tags attached and in original packaging.
  • Final sale items are not eligible for returns.
  • Returns are only accepted for items damaged during transit or incorrectly delivered by us.
  • It is your responsibility to ensure the correct item is purchased.

Return Shipping

• Customers are responsible for return shipping costs.
• Returned items must include a tracking number.

Refunds

Upon receiving and inspecting the returned item, we will issue a refund to your original payment method within 7–10 business days, minus applicable fees.

Damages and Issues

If you receive a defective, damaged, or incorrect item, contact us immediately for resolution.

Exchanges

For exchanges, return your item (if eligible) and place a new order for the replacement product.

For questions, email us at kaizenstreetco@outlook.com.